Additional information for Remote connection and support requirements

Remote connection and support requirements

Remote connection and support requirements

TeamViewer is a widely used free application that works on most types of computers and allows you to grant remote control access and share your screen.

Download and install TeamViewer
if you don't have it already
You will need a working internet connection

 Belongs to the following Service

Remote support

Remote support

Get affordable remote support for your computer and IT issues
(Requires a working internet connection)

Olmec has been providing technical support services to the rural community since 2010


How does a remote support session work?
  • Make an appointment using the button below or call to describe your problem
  • Discuss your problem to confirm a remote session is likely to resolve the issue
  • If you wish to start a remote session you will need to be in front of your computer with TeamViewer program installed
  • Start TeamViewer and supply password to grant access to your computer and share the screen
What does it cost?
  • No charge for initial discussion
  • You will be charged $1 per minute with a 50% discount if the problem can not be resolved to your satisfaction
  • Once the repair is complete you will be sent an invoice by email. This can be paid by internet banking or credit card